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Bilingual Nurse Case Manager

2 months ago


Montreal, Quebec, Canada MCD McKesson Canada Corporation La Corporation McKesson Canada Full time
About the Role

MCD McKesson Canada Corporation / La Corporation McKesson Canada is seeking a highly skilled and compassionate Bilingual Nurse Case Manager to join our team. As a key member of our patient support program, you will play a vital role in ensuring that patients receive seamless and comprehensive support.

Key Responsibilities
  • Patient Support
    • Manage patient registration activities, data entry, and communication with healthcare providers
    • Provide medical support, education, and guidance to patients and healthcare providers
    • Collaborate with reimbursement specialists to secure funding for patient therapies
    • Identify and report adverse events to regulatory bodies
  • Stakeholder Interactions
    • Liaise with physicians, pharmacies, and other stakeholders to provide coordinated service to patients and physicians
    • Build relationships with key customers to ensure specifications and business requirements are met
    • Operate as a liaison between vendors and manufacturers
  • Key Requirements
    • Effective interpersonal and leadership skills
    • Ability to build and maintain professional relationships
    • Excellent written and verbal communication skills, bilingualism preferred
    • Strong computer and software skills, including Excel, Word, and CRM database entry
    Requirements
    • 5-7 years of case/patient management experience or health service experience
    • Demonstrated interpersonal skills with a winning customer service attitude
    • Strong communication skills, bilingualism (E/F) an asset
    • Flexibility to travel across North America (approx. 30% travel depending on site assignment)