Field Case Manager

4 weeks ago

Montreal, Quebec, Canada Innomar Strategies Full time
Job Summary

We are seeking a highly skilled and detail-oriented Field Case Manager to join our team at Innomar Strategies. As a Field Case Manager, you will be responsible for providing exceptional customer service and support to our clients, while also ensuring compliance with regulatory requirements.

Key Responsibilities
  • Develop and maintain strong relationships with physicians and their staff to ensure seamless program implementation and ongoing support.
  • Provide education and training to physicians and their staff on various program services, including therapy guidelines and reimbursement procedures.
  • Consult patient charts to effectively complete necessary paperwork and obtain coverage.
  • Assist MDs in completing Special Authorization (SA) forms, enrolment forms, prescription renewals, and other documentation.
  • Provide ongoing updates to physicians on their patients and customize current program elements to meet the needs of assigned physicians.
  • Identify areas for risk and foster proactive, continued quality improvement.
  • Work collaboratively with other team members in various roles to coordinate the patient journey.
  • Participate in scheduled physician meetings with sales representatives and attend Continuous Medical Education events.
  • Regular travel to various physician offices and adhere to Performance Standards and Procedures required by the program.
Requirements
  • Related degree may be considered (pharmacists, science degrees) or equivalent transferable skills.
  • Experience in public or private third-party reimbursement arena or pharmaceutical sales experience, managed care, or clinical support, or related experience an asset.
  • Bilingualism is an asset (requirement for province of Quebec).
  • Previous Case Manager experience an asset.
  • Basic CCPE an asset.
What We Offer

We provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

We also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

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