Logistics Capacity Manager

5 days ago

Mississauga, Ontario, Canada Bison Transport Full time
Job Title: Carrier Sales Manager

The Carrier Sales Manager is a key role within our Logistics team, responsible for the daily and ongoing function of our capacity procurement team. This includes monitoring freight volumes, service levels, margins, carrier performance, and carrier growth, while maintaining the overall performance of the department.

Key Responsibilities:
  • Monitor key functions of Logistics and make necessary inputs to fill gaps identified.
  • Identify and match longer-term freight and carrier availability, timeliness, and accuracy of communication with customers and carriers, troubleshooting and balance management, as well as tracking progress to established volume, margin, cost to purchase transportation (CPT), equipment spend, and level of service (LOS) targets.
  • Lead and monitor business profitability, including the management of cost of purchased transport (CPT) compared to rates levels on the loads being moved and acting on business in the network that is not producing satisfactory margin.
Carrier Development & Carrier Management:
  • Manage the overall performance, growth, and satisfaction of the Logistics carrier base, ensuring carrier capacity growth and retention to support the capacity needs of the business and its customers.
  • Conduct regularly scheduled carrier reviews to support proactive carrier management, addressing the needs of the Logistics carriers and the business.
Carrier Programs and Data Management:
  • Collaborate with internal resources to develop and ensure the utilization of carrier programs, supporting overall carrier development and loyalty initiatives.
  • Research and advise on Bison's competitiveness to the marketplace and position Bison Logistics as a preferred 3PL to current and future carriers.
Leadership:
  • Responsible for the ongoing review, performance management, discipline, and motivation of Logistics employees through day-to-day monitoring and supervision, including clearly defined role expectations, training, feedback, and development.

Requirements:

  • Minimum of 5 years selling 3PL and Transportation Services.
  • Minimum of 3 years of people management experience in transportation services.
  • Excellent initiative and motivation skills.
  • Excellent problem-solving skills.
  • Excellent organizational skills.
  • Strong attention to detail.
  • PC skills – Windows, MS Office Suite, and the ability to learn new software.
  • Ability to work in a multi-task environment.
  • Strong interpersonal, communication, and customer service skills.
  • Conflict Resolution.
  • Demonstrated professionalism in all aspects of service provision to all organizational levels.

About Bison:

  • Celebrating over 50 years in Business.
  • Active in giving back through Corporate Social Responsibility and Charitable Giving.
  • Committed to environmental sustainability.

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