Sales Team Lead
3 days ago
We are seeking a highly skilled Sales Supervisor to join our team at SAM FASHION & DESIGNERS. As a Sales Supervisor, you will be responsible for leading our sales team and ensuring that our customers receive exceptional service.
Key Responsibilities- Hire and Train Staff: Recruit, train, and develop a team of sales associates to provide excellent customer service and meet sales targets.
- Authorize Payments: Verify and approve payments made by customers, ensuring accuracy and security.
- Order Merchandise: Place orders for inventory and merchandise, ensuring timely delivery and optimal stock levels.
- Establish Work Schedules: Create and manage work schedules for the sales team, ensuring adequate coverage and minimizing overtime.
- Sell Merchandise: Provide exceptional customer service, answering questions, and making sales recommendations to meet customer needs.
- Resolve Issues: Address customer complaints, resolve issues, and provide solutions to ensure customer satisfaction.
- Organize Inventory: Manage and maintain inventory levels, ensuring accurate stock counts and optimal storage.
- Manage Cash: Handle cash transactions, manage cash handling procedures, and maintain accurate records.
- Oversee Payroll Administration: Ensure accurate and timely payroll processing, including benefits and deductions.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in sales or retail management.
- Work Conditions: Combination of sitting, standing, and walking.
- Physical Capabilities: Ability to distinguish between colors.
- Personal Suitability: Accurate, client-focused, efficient interpersonal skills, excellent oral communication, flexibility, and reliability.
As a Sales Supervisor at SAM FASHION & DESIGNERS, you will work in a fast-paced retail environment, interacting with customers, staff, and management. You will be required to work a 35-hour week, with flexibility to adapt to changing business needs.
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