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Client Engagement Specialist

3 months ago

Toronto, Ontario, Canada Macmillan Full time

Become a vital part of Macmillan Learning as a Client Engagement Specialist.

Key Responsibilities:

  • Develop and maintain daily outreach schedules on educational campuses.
  • Conduct thorough interviews in accordance with established training protocols.
  • Ensure timely delivery of promotional materials.
  • Utilize CRM systems with precision and accuracy.
  • Travel to designated accounts for client meetings.
  • Enhance sales techniques to effectively showcase products.
  • Provide exceptional service to clients within assigned regions.
  • Compile and submit necessary sales tracking documentation and reports.
  • Offer insights on market dynamics and competitive landscape.
  • Participate in industry conferences and sales gatherings.
  • Manage sampling and travel budgets judiciously.
  • Oversee operational costs within the territory.

Required Qualifications:

  • Bachelor's Degree in a relevant field.
  • Proven experience in direct sales.
  • Capability to work autonomously as well as collaboratively.
  • Strong communication abilities.
  • Competence in computer applications.
  • Possession of a valid driver's license.
  • Willingness to travel as needed.
  • Demonstrated success in a sales capacity.

Compensation: $70,000 - $80,000 annually.

Employment Status: Exempt.

Physical Demands:

  • Ability to focus and multitask effectively.
  • Capability to lift materials weighing up to 35 lbs.
  • Willingness to walk distances of up to 5 kilometers daily.
  • Capacity to sit or stand for extended periods during events.
  • Readiness to travel and drive for prolonged durations.

Employee Benefits:

  • Allowance for company vehicle.
  • Competitive salary with bonus opportunities.
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Retirement savings plan (RRSP).
  • Generous paid time off and holiday schedule.
  • Access to an Employee Assistance Program.
  • Life and Accidental Death & Dismemberment insurance.