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Commercial Insurance Branch Leader

3 months ago


Medicine Hat, Alberta, Canada BrokerLink Full time

At BrokerLink, we embody our core values: integrity, respect, customer focus, excellence, and generosity. These principles guide our commitment to fostering a diverse and inclusive workplace.

We seek individuals who are dedicated to delivering exceptional customer service and maintaining a high level of professionalism.

We are committed to your growth. Your achievements are our achievements, and our mission of 'helping people' inspires us to retain top talent. We aim to nurture the potential of all our team members, offering numerous opportunities for advancement in an environment that values you as our most important asset. With over 200 locations across Canada, we also provide flexible work arrangements.

Position Overview:

We are in search of a Branch Manager to oversee our Commercial Insurance Division. This role requires mobility and travel.

Key Responsibilities:
  • Report directly to the Territory Manager while collaborating with a team of insurance professionals to ensure sales and service teams meet their targets and branch operations run smoothly.
  • Oversee daily management of the team.
  • Direct the Commercial Insurance functions within the branch to meet growth and profitability goals.
  • Establish and track objectives related to growth, retention, accounts receivable, quality of business, and expenses.
  • Communicate and implement strategies to achieve set goals and objectives.
  • Collaborate with other Branch Managers to ensure service quality and sales standards are upheld.
  • Analyze and resolve issues related to quality, customer service, and sales to uphold our Customer Value Proposition.
  • Be accountable for staffing and team leadership, motivating staff to engage with company objectives and keeping front-line staff informed of changes.
  • Develop succession plans for key roles.
  • Manage general administrative functions of the team, including IT, payroll, hiring, and human resources.
Qualifications:
  • Post-Secondary Education.
  • 5-8 years of relevant experience.
  • Strong leadership and people management skills.
  • Experience in both Personal and Commercial lines.
  • Insurance Designation (CAIB, CIP, FCIP, AIIC, RIBO, or AIC Level 2).
  • Ability to analyze and interpret numerical data.
  • Strong problem-solving and decision-making capabilities.
  • Excellent verbal and written communication skills.
  • Must pass a criminal and credit background check.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.

BrokerLink is dedicated to creating an accessible environment. Accommodations are available upon request for candidates participating in the selection process.

At BrokerLink, we recognize that your workplace decision involves more than just the job itself. We strive to help our employees achieve their career aspirations within a culture that promotes growth and balance. Our commitment includes providing competitive compensation, comprehensive benefits, and ongoing professional development.

Our values guide us in our commitment to excellence in all business aspects. Embracing our values means having the opportunity to excel in your role.

Learn more about BrokerLink on our dedicated webpage.

BrokerLink values diversity and is committed to fostering an inclusive workplace that encourages everyone to reach their full potential.