Insurance Branch Manager

3 weeks ago


Medicine Hat, Alberta, Canada BrokerLink Full time
About the Role

We are seeking a highly skilled and experienced Branch Manager to lead our Commercial Insurance team in Medicine Hat, AB. As a key member of our team, you will be responsible for managing the day-to-day operations of the branch, ensuring sales and service staff meet production targets, and implementing strategies to achieve growth and profitability targets.

Key Responsibilities
  • Manage the Commercial Insurance operations in the branch to achieve growth and profitability targets.
  • Implement and monitor Commercial Insurance objectives with respect to growth, retention, accounts receivable, and quality of the books of business and expenses.
  • Communicate, implement, and monitor strategies to ensure goals and objectives are attained.
  • Work with other Branch Managers to ensure the quality of services and sales meets expected standards.
  • Collaboratively analyze and resolve quality and customer service and sales problems to deliver on our Customer Value Proposition.
  • Accountable for overall staffing and leadership of the team, motivating staff to participate in company objectives and keeping front-line staff informed of changes or new directions.
  • Develop succession planning for all key positions.
  • Responsible for the general administration of the team, including IT, payroll, hiring staff, and human resource changes and management.
Requirements
  • Post-Secondary Education
  • Minimum of 5-8 years relevant work experience
  • Strong people management skills
  • Experience in Personal lines and Commercial lines
  • Insurance Designation (CAIB, CIP, FCIP or AIIC, RIBO or AIC Level 2)
  • Analytical reading and interpretation of numbers
  • Excellent problem-solving and decision-making skills
  • Excellent verbal and written communication skills
  • Ability to pass a criminal and credit background check
About Us

BrokerLink is a leading insurance brokerage with over 200 offices across Canada. We are committed to providing exceptional customer service and creating a positive work environment for our employees. We offer a competitive compensation package, flexible health and dental insurance benefits, and opportunities for growth and development.


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