Senior Manager, Product Development
4 days ago
We are seeking a highly skilled and experienced Senior Manager, Product Development to join our team at Manulife Insurance Malaysia. As a key member of our Product Management team, you will be responsible for operationalizing strategies for optional member products, including life, critical illness, and accidental death and dismemberment insurance.
Key Responsibilities- Project Management: Establish and maintain a reporting framework to ensure product launch plans and status are clearly communicated to stakeholders across the organization.
- Relationship Management and Influence: Develop relationships with individuals across the organization to identify opportunities for partnerships and ensure shared goals are reached.
- Project Leadership: Drive the execution of ad hoc projects to grow the portfolio, as well as support member and sponsor experience.
- Portfolio Expansion: Lead efforts end-to-end to implement new Optional Benefits products and features, from roadmap development to execution.
- Product Excellence: Lead initiatives in support of the broader Product and Platform organization.
- Partner with Member and Sponsor digital teams to ensure that purchasing journeys and marketing collateral are engaging and optimal.
- Collaborate across Business Units (BUs) to align distribution strategies with Group Benefits business practices, sponsor expectations, and Canada segment goals.
- Be the first point of contact for all questions and support sales/distribution on any product inquiries.
- 7+ years of project management experience working with cross-functional teams to lead initiatives from scoping to execution.
- University degree.
- Strong communication skills, including ability to translate complex technical issues into fundamental concepts.
- Ability to develop PowerPoint decks to clearly convey business priorities and project progress.
- Proven ability to learn new material and develop relationships within a short amount of time.
- High level of self-motivation and keen sense of 'owning' and delivering on project deliverables.
- Experience in consulting or a start-up environment.
- Experience implementing new products or services in a highly matrixed and regulated environment.
- An understanding of life insurance, critical illness, accidental death and dismemberment products, or an understanding of the group benefits space more broadly.
- Project management certification.
- Willingness to travel as required.
- Hybrid work out of Toronto, Montreal, or Waterloo office required for 3 days a week on Tuesday, Wednesday, and Thursday.
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