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    4 weeks ago

    Vancouver, British Columbia, Canada BC Centre for Excellence in HIVAIDS Full time

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Peer Support Specialist

2 months ago

Vancouver, British Columbia, Canada BC Centre for Excellence in HIVAIDS Full time
Job Title: Peer Support Specialist

Join our team at the BC Centre for Excellence in HIV/AIDS as a Peer Support Specialist, where you will play a vital role in assisting clients in supervised consumption as part of harm reduction. As a Peer Support Specialist, you will share your own consumer knowledge and lived experience of mental illness/substance use and experience to assist in navigating clinical services to reduce barriers to care and support engagement and attachment.

Key Responsibilities:
  • Build peer-specific relationships with clients and provide consistent and proactive engagement
  • Supervises client consumption of iOAT and illicit substances
  • Assist in nurse-led response to overdoses
  • As part of the care plan, assist clients with accessing health and social services
  • Accompany clients to appointments and schedule follow-up appointments as needed
  • Liaise with interprofessional healthcare team for support and communicate outcomes
  • Participate in events relevant to client goals and community engagement
  • Participate in internal and multi-stakeholder groups pertaining to peer work and areas of lived experience expertise
  • Provide clients with education re: their consumer rights and grievance procedures within the larger healthcare system and with other community providers and services
  • Provides individual and group support for clients re: empowerment, self-help education, practical information, resources, life skills, demonstrations
  • Assist clients with community integration activities, and escort clients to appointments as per healthcare team planning and collaboration with the client
  • Assist with creating an effective and supportive connection between community service providers and Hope to Health. Advocates for clients as needed
  • Provide ongoing education to Hope to Health team members regarding the experience of individuals with lived experience in marginalized communities (including mental health conditions, substance use experiences, and incarceration)
  • In collaboration with team members, identify client goals to develop a care plan
  • Assists with de-escalating situations and calls in outside resources as needed
  • Use appropriate databases and electronic charting systems to add updates to client files, book appointments, and add to calendar
  • Has baseline knowledge of clinic protocols and mandate and can relay this messaging to community and clients and improve client access to and understanding of care
  • Participates in the Client Engagement Committee with other Peers, clients, and community members
  • Support research activities and quality improvement work when appropriate
  • Perform related work as assigned
Requirements:
  • A Diploma in community social services
  • Two years of recent, related work experience with an emphasis on mental health, addictions, homelessness, and/or social services, including one year of service planning experience, and experience in a peer support training program
  • Or an equivalent combination of education, training, and experience
  • Current First Aid and CPR certification
  • Class 5 Drivers License preferred
Skills and Abilities:
  • Knowledge of primary healthcare and care provision by an interprofessional team.
  • Knowledge of principles of community integration for people living with mental illness and other barriers to healthcare
  • Knowledge of the principles of recovery in mental illness and problematic substance use
  • Knowledge of harm reduction principles and activities
  • Basic knowledge of diagnoses, treatment, and support resources in the areas of mental illness, substance use, physical health, including HIV and Hepatitis C.
  • Basic knowledge of psychopharmacology and OAT
  • Basic knowledge of counseling skills, including motivational interviewing principles
  • Basic knowledge of other healthcare disciplines and their role in client care
  • Basic knowledge of legislation and government policies and procedures that relate to client, including income assistance programs and housing policies
  • Demonstrated understanding of oppression and marginalization, specifically as related to people with experience of a mental illness, addiction, or homelessness.
  • Ability to be a role model to people recovering from a mental illness/substance use disorders by sharing common life and rehabilitation experiences and practical information
  • Ability to work with individuals from diverse backgrounds in a downtown environment and be flexible and creative in providing services
  • Ability to identify and work to increase client strengths, including the use of hope-inducing strategies and assisting the client in self-managing their illness and other aspects of their life
  • Ability to outreach clients via public transit or walking on foot
  • Ability to commit to service partnerships and build relationships by providing assistance and support
  • Ability to effectively and safely resolve crisis situations
  • Ability to apply knowledge of theory and practice to a case management process.
  • Ability to communicate effectively, both orally and in writing
  • Listening and information-seeking skills that promote communication and lead to a co-operative approach to problematic client actions and choices; problem-solving within a transdisciplinary setting
  • Ability to work both independently and collaboratively as a member of a transdisciplinary team
  • Ability to establish workload priorities, adjust to new or unexpected events, problem-solve, and deal effectively with conflict situations
  • Ability to provide consultation and leadership to other Hope to Health team members
  • Ability to operate office equipment, including computers
  • Physical ability to perform the duties of the position.