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Mental Health Services Director

2 months ago

Toronto, Ontario, Canada University Health Network Full time

About the Role

The University Health Network is seeking a highly skilled and experienced professional to lead our Outpatient Mental Health and Addiction Services team. As a key member of our multidisciplinary healthcare team, you will be responsible for delivering high-quality patient care and developing a department focused on delivering exceptional patient outcomes.

Key Responsibilities

  • Lead and develop a department focused on delivering quality patient care
  • Build and maintain a highly functional team
  • Develop and manage fiscally responsible budgets
  • Participate in strategic planning and assessment, implementation, and evaluation of departmental activities
  • Facilitate and promote professional, personal development, and educational activities for staff and patients and families
  • Perform administrative functions and facilitate departmental meetings
  • Ensure a safe environment for patients and staff
  • Maintain liaison with patients and family members
  • Resolve patient care issues and concerns

Requirements

  • Completion of a Master's degree program in a health or social science field or equivalent
  • Recognized equivalent in health or public administration is an asset
  • Specialty certification as applicable, mental health or similar is an asset
  • Up to six years of relevant experience in mental health, clinical, and/or specialty field
  • Three to five years of supervisory or management experience
  • Eligibility or membership in relevant professional association/organization/college
  • Demonstrates strong leadership and motivational skills
  • Is client service oriented, with the ability to effectively work with diversity and appreciates that people with different opinions, backgrounds, and characteristics bring richness to the challenge or situation at hand
  • Excellent skills in recognizing, analyzing, and resolving problems
  • Effective organizational, interpersonal, and communication skills
  • Excellent decision-making skills with the ability to form/defend independent judgments and to use good judgment in assessing difficult situations
  • Ability to work effectively and demonstrates composure under pressure/stressful conditions and to meet multiple and competing deadlines
  • Exercises initiative and good judgment with the ability to multi-task
  • Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
  • Proven ability to work with mental health and addiction clients, their families, and support systems
  • Adapts to and implements change and facilitates its acceptance by others
  • Working knowledge of computer, preferably Microsoft Office and Outlook applications
  • Maintains and protects patient confidentiality in accordance with UHN Privacy policy requirements
  • Has knowledge of applicable legislative, UHN, and/or departmental policies, procedures, and protocols
  • Has knowledge of applicable legislation affecting human resources (Human Rights, Employment Standards Act, Occupational Health & Safety Act, etc.)
  • Has knowledge of collaborative networks, primary care, and integrated health systems
  • Proven knowledge of the Mental Health and Addictions system and relevant legislation, Mental Health Act