Healthcare Support Specialist

1 month ago

Fort Frances, Canada Home and Community Care Support Services Full time
Job Title: Team Assistant

About the Role:

We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities and providing exceptional customer service to our patients.

Key Responsibilities:

  • Provide administrative support services to Care Coordinators, including processing new referrals, orders, and patient records.
  • Enter, update, and maintain patient data in our electronic database.
  • Answer telephone inquiries from patients, families, and service providers, and refer callers as appropriate.
  • Provide backup support to other positions as required.

Requirements:

  • Grade 12 diploma (minimum)
  • 2+ years' related office experience
  • Accurate keyboarding/data-entry skills
  • Proficient with database software, MS Word, and Excel
  • Excellent organizational skills and ability to work with minimal supervision
  • Advanced multi-tasking skills, with the ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team
  • Excellent oral and written communication skills
  • Flexibility to work a schedule that includes days, evenings, and weekends

Preferred Qualifications:

  • College diploma in the health or social services field, or business/office administration
  • Familiarity with medical terminology and office administrative procedures
  • Knowledge of services provided by Ontario Health atHome
  • Ability to speak French or another second language

What We Offer:

  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan

About Us:

We are Ontario Health atHome, a leading provider of home and community care services. We are committed to delivering responsive, accessible, integrated, patient-centred care to every person in Ontario. If you are passionate about healthcare and committed to excellence, we encourage you to apply for this exciting opportunity.

Equity, Inclusion, Diversity, and Anti-Racism Commitment:

We are committed to a culture of equity, inclusion, diversity, and anti-racism. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

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