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Operational Improvement Specialist
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Regina, Saskatchewan, Canada SaskEnergy Full timeJob Title: Operational Improvement SpecialistSaskEnergy is seeking a highly skilled and motivated individual to contribute to the implementation of the Customer Service Operations Continuous Improvement Program. This program aligns with SaskEnergy's mission, strategic objectives, and values.Key Responsibilities:Lead projects to maximize efficiency and...
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Regina, Saskatchewan, Canada SaskEnergy Full timeJob Title: Operational Improvement SpecialistSaskEnergy is seeking a highly skilled and motivated individual to contribute to the implementation of the Customer Service Operations Continuous Improvement Program. This program aligns with SaskEnergy's mission, strategic objectives, and values.Key Responsibilities:Lead projects to maximize efficiency and...
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Business Process Improvement Specialist
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Operational Improvement Specialist
2 months ago
SaskEnergy is seeking a highly skilled and motivated individual to contribute to the implementation of the Customer Service Operations Continuous Improvement Program. This program aligns with SaskEnergy's mission, strategic objectives, and values.
Key Responsibilities:- Lead projects to maximize efficiency and effectiveness of business processes using recognized continuous improvement methodologies (e.g., Lean Six Sigma).
- Develop and recommend divisional objectives and performance targets, and facilitate department-level improvement activities.
- Accountable for the development and presentation of analysis findings and business improvement recommendations to stakeholders.
- Lead and guide cross-divisional teams to execute on specific improvements, ensuring a direct link between strategic initiatives and impacts to business key performance indicators.
- Determine appropriate analytical, financial, and statistical analysis methods and tools to evaluate and address business issues and opportunities.
- Develop and implement comprehensive project plans with integrated approaches to stakeholder identification, resource planning, change management, and risk management.
- Lead the analysis of work processes, communication activities, and management systems to identify root causes to complex business performance issues.
- Degree and/or graduate degree in Business Administration, Sciences, Commerce, Engineering, or a related discipline.
- Eight (8) years of progressive business experience, with a record of continuous improvement.
- Lean Six Sigma Greenbelt (or higher), Project Management Professional (PMP), and ADKAR certifications are an asset.
- Strong problem-solving capability, ability to interpret data, and work with ambiguity.
- Ability to understand complex systems, interdependencies, and related cause and effect.
- Excellent written and verbal communication skills for coordinating across teams and presenting ideas to stakeholders.
- Travel, including overnight stays away from bid headquarters, may be required on occasion.
- A Class 5 Driver's License is required.