ERP Systems Support Manager
4 weeks ago
The City of St. Catharines is dedicated to fulfilling the vision set forth in our strategic initiatives.
Position Overview:As the ERP Support Supervisor, you will play a crucial role in overseeing the support operations for our Enterprise Resource Planning systems. Your responsibilities will include:
- Leading a team of support specialists to ensure efficient service delivery.
- Coordinating with various departments to address ERP-related issues and enhancements.
- Monitoring system performance and implementing improvements.
In this position, you will:
- Provide expert guidance on ERP functionalities and best practices.
- Facilitate training sessions for staff to enhance their understanding of the ERP system.
- Collaborate with IT and other stakeholders to ensure seamless integration of ERP solutions.
The ideal candidate will possess:
- Strong leadership and communication skills.
- Experience in ERP system management and support.
- A problem-solving mindset with a focus on continuous improvement.
We are looking for a dedicated professional who is committed to enhancing our operational efficiency through effective ERP support.
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