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Accounts Receivable Specialist
3 months ago
Clearpoint Health Network Inc. stands as one of Canada's premier providers of independent surgical and multi-disciplinary medical facilities. We collaborate closely with hospitals, insurance entities, regional health organizations, and workers' compensation boards to deliver exceptional healthcare services across the nation, addressing patient needs while alleviating the burden on public health systems.
Position Summary:
We are seeking a dedicated Accounts Receivable Specialist to join our Finance Head Office team. This role is pivotal in managing patient billing, insurance claims, and account oversight. The ideal candidate will ensure precision in invoicing, reconciliation, and payment processing while fostering robust client relationships.
Key Responsibilities:
- Efficiently address billing inquiries, ensuring prompt and accurate responses.
- Prepare and dispatch invoices to the relevant parties or departments.
- Track and follow up on outstanding payments, collaborating with internal and external teams to secure timely settlements.
- Generate various reports and spreadsheets related to billing and receivables.
- Work alongside the finance department to verify that contract specifications are current and that procedures are adhered to.
- Complete online status reports and strive to minimize overdue payments for assigned accounts.
- Support daily operations by submitting, updating, and reconciling billing claims and errors using EMRs and proprietary billing software.
- Oversee credit card payment processing, including transaction verification and reconciliation.
- Identify and leverage billing and revenue opportunities for clients.
- Engage with health authorities to resolve client inquiries and billing discrepancies.
- Ensure the accurate and timely completion of government paperwork.
- Provide constructive feedback to enhance service offerings based on client interactions.
- Verify data entry in the accounting system to guarantee final bill accuracy.
- Manage payment reminders, issue invoices and statements, and update accounting records with new payments and balances.
- Respond to client inquiries regarding invoices and perform additional duties as assigned.
- Cross-train with various centers to ensure consistency and reliability in billing practices throughout the organization.
- Regularly review billing processes to identify and rectify discrepancies and optimize operations.
Qualifications:
- Proficiency in French is an asset.
- Completion of a medical terminology course is advantageous.
- Post-secondary education in business or a health-related field is preferred.
- Demonstrated experience as a billing clerk or in general accounting is essential.
- Flexibility to work across different time zones.
- Experience in medical billing and familiarity with EMRs is desired.
- Knowledge of the healthcare system is beneficial.
- Experience in customer service and data entry is required.
- Intermediate to advanced proficiency in Microsoft Excel.
- Resourceful with the ability to learn independently and solve problems effectively.
- Adaptable, with the capacity to quickly apply new knowledge and adjust to changes.
Clearpoint Health Network Inc. is committed to fostering a diverse workforce that reflects the communities we serve. We welcome and encourage all qualified candidates to apply, without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or any other characteristic protected by law.
