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Conc Ops Support Specialist

2 months ago


Peterborough, Ontario, Canada Purolator Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Support Representative to join our team at Purolator. As a key member of our operations team, you will be responsible for collecting, entering, and tracking data used in reporting, preparing manager reports, and maintaining documents to ensure accuracy and completion.

Key Responsibilities
  • Enter billing and shipping data and reconcile Chain of Signature (COS) documents.
  • Prepare, collect, track, and store courier documentation.
  • Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness.
  • Prepare the Red bin to be sent to the Hub in the evening.
  • Complete administrative functions.
  • Track 407 transponder usage logs to ensure all transponders are returned.
  • Prepare reports for managers to ensure accuracy.
  • Test and maintain an inventory of replacement batteries for handheld package scanners.
  • Send malfunctioning scanners for repair to external repair vendors.
  • Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors.
Requirements
  • 3 months experience working with computers/technology (e.g., word processors, document management systems, scanners, etc.).
  • 3 months experience troubleshooting for scanners and printers.
Working Conditions

This role is based in a warehouse environment and requires the ability to work in a fast-paced setting with attention to detail.

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory.