Service Technician

5 days ago

Hamilton, Ontario, Canada Essential Home Care Products Inc. Full time
About the Role

We are seeking a skilled Service Technician to join our team at Essential Home Care Products Inc. as a Home Care Equipment Repair Specialist. As a Mechanical Technician, you will be responsible for ensuring the smooth operation of our home care equipment, providing top-notch customer service, and maintaining a safe and efficient work environment.

Key Responsibilities
  • Equipment Maintenance and Repair: Inspect, diagnose, and repair home care equipment to ensure optimal performance and safety.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Inventory Management: Maintain accurate inventory records, ordering supplies as needed, and ensuring that equipment is properly stored and secured.
  • Worksite Safety: Ensure a safe working environment by adhering to safety protocols, reporting hazards, and participating in safety training.
  • Collaboration and Communication: Work effectively with colleagues, management, and customers to achieve team goals and resolve issues.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 to less than 7 months of experience in a related field.
  • Skills: Manual dexterity, attention to detail, hand-eye coordination, and ability to work in a fast-paced environment.
  • Physical Demands: Ability to lift up to 45 kg (100 lbs), stand for extended periods, and walk.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.
  • Supportive Work Environment: A supportive and inclusive work environment that values diversity, equity, and inclusion.

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