Hotel Operations Manager

3 weeks ago


Golden, Canada Ramada Golden Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Ramada Golden. As a key member of our hotel staff, you will be responsible for overseeing the daily operations of our front desk, ensuring exceptional customer service, and leading a team of hotel clerks.

Key Responsibilities:
  • Leadership and Supervision: Supervise and train hotel clerks in job duties, safety procedures, and company policies.
  • Customer Service: Assist clients/guests with special needs and ensure a positive experience.
  • Operations: Co-ordinate, assign, and review work, maintain operation of computer systems, equipment, and machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Materials and Supplies: Requisition materials and supplies as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a hotel or similar environment.
  • Language: English.
  • Work Hours: 40 hours per week.
Personal Qualities:
  • Dependability: Reliable and trustworthy.
  • Efficient Interpersonal Skills: Excellent communication and teamwork skills.
  • Flexibility: Adaptable and able to work in a fast-paced environment.
  • Organized: Detail-oriented and able to prioritize tasks.
Work Setting:
  • Hotel, Motel, Resort: Work in a dynamic and fast-paced hotel environment.


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