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Culinary Services Supervisor

3 months ago

Cornwall, Canada Tim Hortons Full time
Position Overview

The role of a Food Services Supervisor at Tim Hortons involves overseeing the daily operations of our fast-paced dining environment. This position is essential for ensuring that our customers receive exceptional service and quality food.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

The work setting is primarily within a fast food outlet, characterized by a hot and bustling atmosphere.

Key Responsibilities
  • Supervise and coordinate the activities of staff responsible for food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation standards, and safety protocols.
  • Address and resolve customer complaints or concerns effectively.
  • Prepare and submit operational reports as necessary.
Supervisory Responsibilities

This position involves supervising a team of approximately 5-10 individuals.

Transportation and Travel

Public transportation options are readily available for commuting to the workplace.

Work Conditions
  • Fast-paced work environment requiring the ability to work under pressure.
  • Ability to meet tight deadlines while standing for extended periods.
  • Physical demands include bending, crouching, kneeling, and walking.
Personal Attributes
  • Strong client focus and efficient interpersonal skills.
  • Flexibility and ability to work as part of a team.
  • Initiative and dependability are essential traits for success in this role.
Experience Requirements

Previous experience of 7 months to less than 1 year in a similar role is preferred.

Health Benefits
  • Comprehensive health care plan.
  • Dental and vision care benefits included.
Employment Details

This is a permanent position requiring 30 to 40 hours of work per week, with English as the primary language of communication.