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Customer Service Sales Manager

2 months ago

Vancouver, British Columbia, Canada PICK QUICK RETAIL INC Full time
Position Overview

As a Sales Operations Supervisor at PICK QUICK RETAIL INC, you will play a crucial role in overseeing our sales team and ensuring exceptional customer service. Your leadership will help drive sales performance and maintain a positive shopping environment.

Qualifications
  • Education: Completion of a college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years.
  • Experience: A minimum of 1 year and up to 2 years in a supervisory role within a retail setting.
Work Environment
  • Non-smoking atmosphere
  • Air-conditioned facilities
  • Located in an urban area
Key Responsibilities
  • Supervise and mentor staff, including apprentices and team members.
  • Delegate tasks to sales associates effectively.
  • Manage inventory and place orders for merchandise.
  • Authorize merchandise returns and exchanges.
  • Develop and implement work schedules for the team.
  • Prepare comprehensive reports on sales performance and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply challenges.
  • Organize and maintain accurate inventory records.
  • Oversee cash management and transaction processes.
  • Handle payments and receipts efficiently.
Technical Skills
  • Proficient in MS Outlook and other relevant software.
Safety and Security
  • Possess basic security clearance.
Personal Attributes
  • Detail-oriented and accurate.
  • Strong interpersonal and communication skills.
  • Highly organized and reliable.
  • Exceptional written and verbal communication abilities.
Additional Benefits
  • Free parking available for employees.
  • Permanent employment opportunity.
  • Work language: English.
  • Working hours: 35 to 40 hours per week.