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Restaurant Operations Manager

2 months ago

Sydney, Nova Scotia, Canada D'Theatre Restaurant and Pub Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at D'Theatre Restaurant and Pub. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet our high standards.
    • Train and develop our staff to ensure they have the skills and knowledge needed to excel in their roles.
  • Operations and Logistics
    • Establish and implement effective methods for meeting our work schedules, ensuring that we are always on time and delivering high-quality service.
    • Estimate and manage our inventory of ingredients and supplies, ensuring that we have everything we need to deliver our menu.
    • Prepare and manage our budgets and cost estimates, ensuring that we are always operating within our means.
  • Quality and Customer Service
    • Ensure that our food and service meet the highest quality standards, consistently delivering an exceptional customer experience.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Administrative and Reporting
    • Maintain accurate records of our stock, repairs, sales, and wastage, providing valuable insights for our management team.
    • Prepare and submit regular reports on our operations, highlighting areas for improvement and opportunities for growth.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • Will train and develop our staff to ensure they have the skills and knowledge needed to excel in their roles.
  • Work Environment and Physical Demands
    • Fast-paced environment with tight deadlines.
    • Combination of sitting, standing, walking, and standing for extended periods.
    • Physically demanding role requiring manual dexterity and attention to detail.
  • Security and Safety
    • Criminal record check required.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment