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Assistant Manager

2 months ago

Kitchener, Ontario, Canada Belron Canada Full time

At Belron Canada, we're committed to delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in achieving this goal.

Main Responsibilities

  • Collaborate with the Service Centre Manager to develop and implement sales strategies that drive revenue growth.
  • Lead a team of professionals to deliver outstanding customer service and ensure seamless operations.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement data-driven solutions.
  • Develop and maintain strong relationships with trade and fleet customers to drive business growth.
  • Recruit, train, and coach team members to ensure they have the skills and knowledge needed to excel in their roles.
  • Ensure compliance with all insurance partners and company policies and procedures.
  • Manage inventory levels to ensure product availability and minimize waste.
  • Represent the company in a professional manner at all times.

Requirements

  • Minimum of three (3) years of experience in sales, customer service, and/or management.
  • Flexibility to work varied schedules and locations.
  • Strong mechanical aptitudes and problem-solving skills.
  • Excellent communication and leadership skills.
  • Proficient in MS Office applications.

We're committed to creating a workplace where everyone feels valued, empowered, and supported. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you.