Sales Advisor

1 month ago


Burlington, Ontario, Canada Cogeco Full time
Job Title: Inside Sales Advisor

At Cogeco, we're committed to delivering exceptional customer experiences. As an Inside Sales Advisor, you'll play a vital role in achieving this goal by providing top-notch sales and customer service to our valued clients.

Key Responsibilities:
  • Respond to customer inquiries and sales opportunities in a timely and professional manner.
  • Maximize sales opportunities through outbound cold calling and upselling/cross-selling products and services.
  • Resolve customer issues and concerns in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Meet and exceed departmental quality and sales targets.
Requirements:
  • College diploma or equivalent education and experience.
  • 3 years of experience in a sales-focused call center environment, preferably B2B.
  • Proven customer service skills and superior first call resolution skills.
  • Demonstrated knowledge of Cogeco processes and internal procedures.
  • Performance at a high standard and consistently meets all KPI expectations.
What We Offer:
  • Flexibility and work-life balance.
  • A fun and dynamic work environment.
  • Discounted services for you and your loved ones.
  • Attractive compensation packages and benefits.
  • Opportunities for career growth and development.

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