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Guest Service Supervisor
2 months ago
We are seeking a highly organized and detail-oriented Guest Service Supervisor to join our team at Slave Lake Accommodations LTD.
Job SummaryThe Guest Service Supervisor will be responsible for ensuring exceptional guest experiences, managing front desk operations, and supervising a team of 5-10 staff members.
Key Responsibilities- Establish and maintain work schedules and procedures to ensure efficient front desk operations.
- Assist guests with special needs and provide exceptional customer service.
- Coordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
- Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
- Requisition materials and supplies to ensure business continuity.
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a similar role.
- Ability to work in a rural area and a hotel, motel, or resort setting.
- Excellent written communication skills and attention to detail.
- Ability to work under pressure and maintain a large workload.
- Client focus, dependability, flexibility, and a team player attitude.
The Guest Service Supervisor will work in a fast-paced environment with a focus on providing exceptional guest experiences. The ideal candidate will be able to work independently and as part of a team to achieve business objectives.
What We OfferSlave Lake Accommodations LTD offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
