Insurance Claims Expert, Intact Public Entities

2 months ago


Cambridge, Ontario, Canada Intact Financial Corporation Full time

About the Role

At Intact Financial Corporation, we're committed to providing comprehensive insurance solutions to our clients. As a Claims Consultant, you'll play a critical role in ensuring our municipal and community service organizations are protected.

Key Responsibilities

  • Provide expert advice and support to claims and underwriting functions to deliver unsurpassed value-added services.
  • Assist in the settlement of large and complicated claims files, ensuring compliance with company standards and policies.
  • Develop and implement quality assurance activities to improve claims processes and personnel.
  • Provide training and guidance to claims professionals on claims management and coverage analysis.
  • Engage in special projects to examine the Claims function and develop ways to improve processes and personnel.
  • Conduct periodic audits of claims files to ensure compliance with company standards and report results to management.
  • Lead the development of technical claims training programs, assessing needs and making recommendations.
  • Provide consultation on large and complicated claims files, including technical guidance and advice to staff.

Requirements

  • University degree or equivalent combination of training and experience.
  • At least 10 years of relevant experience in claims management, including casualty liability and property.
  • Litigation experience is an asset.
  • Technical expertise in claims management and extensive experience in coverage analysis, investigation, and quantum evaluation.
  • Experience and/or knowledge of Alternate Dispute Resolution.
  • Excellent problem-solving and analytical skills.
  • Detail-oriented and flexible with the ability to work in a constantly changing environment.

What We Offer

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.


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