Software Developer II

3 weeks ago


Remote, Canada Zendesk Full time
Job Description

Zendesk Labs is a product innovator and solutions incubator that collaborates with partners and teams across the company to design and develop software solutions for customers with unique needs. We are looking for a skilled Software Developer II to join our team and contribute to the development of innovative software solutions.

Key Responsibilities

  • Design, develop, and test software applications using a variety of programming languages and technologies.
  • Collaborate with cross-functional teams to identify and prioritize project requirements and develop solutions that meet customer needs.
  • Work with APIs and build integrations between diverse systems to create cohesive and efficient solutions.
  • Develop and maintain technical documentation and provide training to team members as needed.
  • Stay up-to-date with industry trends and emerging technologies and apply this knowledge to improve our software solutions.

Requirements

  • Experience in full-stack development with a strong background in programming languages such as Typescript, Javascript, and React.
  • Proficiency in working with APIs and building integrations between diverse systems.
  • Excellent communication and collaboration skills with the ability to work effectively in a team environment.
  • Autonomy to carry a project through its execution, while also knowing when to ask for help.
  • Great communication skills in English to collaborate with teams spread across the globe.

Preferred Qualifications

  • Experience with cloud-based technologies such as AWS.
  • Experience with DevOps practices and tools such as GitHub Actions.
  • Experience in developing AI solutions.
  • Experience working for a SaaS or startup company.

Zendesk is an equal opportunity employer and we're proud of our ongoing efforts to foster global diversity, equity, and inclusion in the workplace. We advocate for digital-first customer experiences and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.


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