Food Service Manager

1 month ago


Charlottetown, Prince Edward Island, Canada Islandsand Holdings Incorporated Full time
Job Title: Food Service Supervisor

Islandsand Holdings Incorporated is seeking a skilled Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for overseeing the daily operations of our food service department.

Key Responsibilities:
  • Requisition food and kitchen supplies to ensure efficient inventory management.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality service and adherence to health and safety standards.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing resources.
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
Supervision:

As a Food Service Supervisor, you will be responsible for supervising a team of 5-10 staff members, providing guidance, support, and coaching to ensure their success.

Work Conditions and Physical Capabilities:
  • Work in a fast-paced environment, managing multiple tasks and priorities simultaneously.
  • Work under pressure to meet deadlines and maintain high standards of quality and service.
  • Combine sitting, standing, and walking throughout the day, with occasional bending, crouching, and kneeling.
  • Attention to detail is essential to ensure accuracy and quality in all aspects of food service operations.
Personal Suitability:
  • Client focus: Provide exceptional customer service, ensuring a positive experience for all patrons.
  • Efficient interpersonal skills: Build strong relationships with staff, management, and customers to maintain a positive and productive work environment.
  • Excellent oral communication: Clearly communicate with staff, management, and customers to ensure effective communication and collaboration.
  • Flexibility: Adapt to changing circumstances, priorities, and deadlines to maintain a high level of productivity and efficiency.
  • Team player: Collaborate with colleagues to achieve common goals and objectives, promoting a positive and supportive work environment.
  • Initiative: Take ownership of tasks and responsibilities, seeking opportunities to improve processes and procedures.
  • Dependability: Demonstrate reliability and accountability, meeting commitments and deadlines to maintain trust and confidence.
Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Gratuities
  • Learning/training paid by employer
  • Team building opportunities
  • Parking available
  • Travel insurance
  • Wellness program
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

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