Clinical Informatics Specialist

BC Mental Health & Substance Use Services is seeking a highly skilled Clinical Informatics Specialist to join our team. As a key member of our organization, you will play a critical role in designing, implementing, and evaluating electronic health information systems to support clinical practice and improve patient care.

• Perform clinical workflow assessments and translate requirements to digital health/information technology leads.
• Liaise with multiple clinical groups, project teams, and members of the organization and peer health authorities to assess technology gaps and clinical needs for providers and clinical users of the electronic health record system.
• Provide subject matter expertise in system design and evaluation of clinical content, troubleshooting and end–user support.
• Execute the system design life cycle in the areas of design, content development, validation, implementation, stabilization, and evaluation of electronic health information systems and their associated data dictionaries, databases, tables, reports, and related standards, protocols, and procedures.
• Liaise with the Digital Health department, organizational programs/departments, and partner affiliates as the role and informatics specialty-specific expert and resource on system-wide practice and workflow change initiatives, practice innovation, and redesign.
• Champion a collaborative team-based framework that incorporates resources from other departments, programs, and vendor partners as it relates to clinical systems implementations.
• Lead and participate in steering committees and taskforces for PHSA clinical informatics and information technology initiatives.
• Influence and participate in the development and revision of organization and/or departmental clinical policies and procedures as they relate to the electronic health record and clinical practice process redesign.
• Lead the identification and assist in the development of new and changing role and specialty-specific functions and processes in the department/organization as they relate to the use of clinical information systems.
• Provide leadership and/or coaching to clinical staff based on knowledge and informatics experience on incorporating clinical informatics advances and electronic health records developments into practice.
• Engage in the planning, coordination, scheduling, implementation, and evaluation of upcoming releases, including impact analysis, development of release notes, and liaising with other subject matter experts to support development and delivery of education for end-users to enhance adoption.
• Plan and lead adoption training sessions, such as workflow review sessions and one-on-one support sessions, related to the appropriate, safe, and efficient use of clinical information systems/applications, including applicable policies and related legislation regarding access to electronic health records.

• Graduation from a recognized health science degree program or equivalent.
• Three (3) years' experience in a healthcare environment, including extensive experience with related computer technology, clinical informatics, clinical workflow, and clinical change management or an equivalent combination of education, training, and experience.
• Current full registration with applicable regulatory College or eligibility for registration with the appropriate professional body or association, as applicable.
• May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
• May be required to travel, work different shift hours, and weekends/STATs in accordance with the current Collective Agreement.

• Maintains clinical competency, practice standards of care, and knowledge and supports the integration of evidence-based practice in the delivery of quality care/services.
• Demonstrated experience in policy and procedure development and/or clinical documentation standards, business process analysis, and reengineering techniques.
• Demonstrated knowledge regarding new trends in clinical practice and information systems.
• Demonstrated knowledge of project management practices, methodologies, and principles.
• Demonstrated excellent interpersonal, presentation, oral, and written communication skills.
• Demonstrated strong organizational and time management skills.
• Demonstrated knowledge and practice in effective problem-solving techniques.
• Demonstrated ability to establish and maintain effective working relationships with technical, operational, and vendor staff.
• Demonstrated ability to work independently or as part of a team.
• Demonstrates clinical change management orientation in their work and possesses an attitude of continuous improvement.
• Demonstrated ability to effectively coach, facilitate, and lead others.
• Demonstrates strong research and evaluation skills.
• Advanced computer skills with current multiple applications relevant to the role.
• Physical ability to perform the duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
• Knowledge of social, economic, political, and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism, and Indigenous Cultural Safety and foundational documents and legislative commitments.

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

PHSA and BCMHSUS is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.