Clinical Informatics Specialist

Clinical Informatics Specialist

BC Mental Health and Substance Use Services (BCMHSUS) is seeking a Clinical Informatics Specialist to join our team in Burnaby, BC.

Job Summary

The Clinical Informatics Specialist will be responsible for performing clinical workflow assessments and translating requirements to digital health/information technology leads. This role will liaise with multiple clinical groups, project teams, and members of the organization and peer health authorities to assess technology gaps and clinical needs for providers and clinical users of the electronic health record system.

Key Responsibilities

• Perform clinical workflow assessments and translate requirements to digital health/information technology leads.
• Liaise with multiple clinical groups, project teams, and members of the organization and peer health authorities to assess technology gaps and clinical needs.
• Provide subject matter expertise in system design and evaluation of clinical content, troubleshooting and end–user support.
• Liaise with the Digital Health department, organizational programs/departments and partner affiliates as the role and informatics specialty specific expert and resource on system wide practice and workflow change initiatives, practice innovation and redesign, documentation/nomenclature standards and the electronic health record.
• Champion a collaborative team-based framework that incorporates resources from other departments, programs, and vendor partners as it relates to clinical systems implementations.
• Lead and participate in steering committees and taskforces for PHSA clinical informatics and information technology initiatives.
• Lead in the development of organizational and/or departmental clinical change management policies and procedures as they relate to the electronic health record and clinical practice process redesign as it pertains to the automation of professional practice.
• Lead the system design life cycle in the areas of design, content development, validation, implementation, stabilization and evaluation of electronic health information systems and their associated data dictionaries, databases, tables, reports and related standards, protocols and procedures to support clinical uptake of electronic health and information records.
• Participate in custom report development and data analysis for decision-making.
• Provide leadership and/or coaching to nurses and other clinical staff based on knowledge and informatics experience on incorporating clinical informatics advances and electronic health records developments into practice.
• Engage in the planning, coordination, scheduling, implementation and evaluation of upcoming releases including impact analysis, development of release notes and liaising with other subject matter experts to support development and delivery of education for end users to enhance adoption, including use of clinical decision support tools within the clinical workflows to support timely decision making.
• Plan and lead adoption training sessions such as, workflow review sessions and one-on-one support sessions related to appropriate, safe and efficient use of clinical information systems/applications including applicable policies and related legislation regarding access to electronic health records.

Requirements

• Current practicing registration as a RN or RPN with the British Columbia College of Nurses & Midwives (BCCNM).
• Three (3) years' experience in a Clinical Informatics environment, including experience facilitating or participating in Clinical and Systems Transformation (CST) implementation, or an equivalent combination of education, training and experience.
• May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
• May be required to travel, work different shift hours and weekends/STATs in accordance with the current Collective Agreement.

Skills & Knowledge

• Maintains clinical competency, practice standards of care, and knowledge and supports the integration of evidence-based practice in the delivery of quality care/services.
• Demonstrated experience in policy and procedure development and/or clinical documentation standards, business process analysis and reengineering techniques.
• Demonstrated knowledge regarding new trends in clinical practice and information systems.
• Demonstrated knowledge of project management practices, methodologies and principles.
• Demonstrated excellent interpersonal, presentation, oral and written communication skills.
• Demonstrated strong organizational and time management skills.
• Demonstrated knowledge and practice in effective problem-solving techniques.
• Demonstrated ability to establish and maintain effective working relationships with technical, operational and vendor staff.
• Demonstrated ability to work independently or as part of a team.
• Demonstrates clinical change management orientation in their work and possesses an attitude of continuous improvement.
• Demonstrated ability to effectively coach, facilitate and lead others.
• Demonstrates strong research and evaluation skills.
• Advanced computer skills with current multiple applications relevant to the role
• Physical ability to perform the duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

About PHSA

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

About BCMHSUS

(BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BCMHSUS is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.