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Regional Sales Manager

2 months ago

Mississauga, Ontario, Canada Brandt Full time
About the Role

Brandt is seeking a seasoned professional to lead our Regional Customer Support Sales team in Southern Ontario. As a key player in the growth and development of our product support program, you will collaborate with Sales, Parts, Service, and Branch managers to execute and develop key objectives for the region.

Key Responsibilities
  • Strategy and Business Planning
    • Develop and execute annual business plans for the region, focusing on sales and margin growth.
  • Product Support Promotion
    • Educate and direct our Customer Support Agents (CSAs) to promote Brandt's product support initiatives within the region.
  • CSA Management
    • Manage CSA processes, including call reporting, CRM, and target setting.
    • Assist CSAs with customer calls and key accounts.
  • Performance Analysis and Improvement
    • Establish key performance indicators (KPIs) for CSAs and measure progress on a monthly basis.
    • Analyze sales and margin data to identify opportunities for growth.
  • Market Intelligence and Industry Trends
    • Engage with larger accounts in the region to promote Brandt's full product support offering.
    • Provide feedback on regional industry trends, including growth opportunities, new offerings, and existing product promotion.
  • Reporting and Analysis
    • Analyze reports to provide insight and feedback to guide the performance of CSAs and branches.
Requirements
  • Sales Management Experience
    • Proven track record in sales management, with the ability to drive the sales process from inception to close.
  • Industry Expertise
    • Strong industry expertise and knowledge in the heavy equipment business, specifically in the areas of repair and maintenance.
  • Leadership and Communication Skills
    • Ability to build strong customer relationships, maintain relationships with key customers at all levels, including executive-level managers.
    • Excellent communication, presentation, and interpersonal skills.
  • Team Management
    • Ability to recruit, train, and motivate a team to pursue and grow the business.
  • Organizational and Time Management Skills
    • Highly organized with the ability to work well under time pressure and handle multiple projects simultaneously.
  • Travel and Collaboration
    • Ability to travel as needed and collaborate with cross-functional teams.