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Customer Service Representative

2 months ago


Kamloops, British Columbia, Canada Walmart Canada Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Walmart Canada. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.

Key Responsibilities
  • Customer Service: Greet all customers in a polite and friendly manner, assist customers with their shopping needs, and resolve customer issues in a timely and professional manner.
  • Merchandise Management: Maintain sales floor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, and setting up and maintaining product displays.
  • Inventory Management: Receive and stock merchandise, utilize equipment appropriately, and administer required paperwork and documentation.
  • Loss Prevention: Identify high shrink items, maintain a safe work environment, and secure merchandise as per Company policies and procedures.
Requirements
  • Minimum Qualifications: High school diploma or equivalent, excellent communication and interpersonal skills, and ability to work in a fast-paced environment.
  • Preferred Qualifications: Previous retail or customer service experience, basic math skills, and ability to lift up to 25 pounds.
What We Offer

As a Retail Sales Associate at Walmart Canada, you will have the opportunity to work in a dynamic and fast-paced environment, develop your customer service and sales skills, and be part of a team that is dedicated to providing exceptional customer service.