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Food Service Team Lead

2 months ago

Winnipeg, Manitoba, Canada Dspot Desserts Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dspot Desserts. As a Food Service Supervisor, you will be responsible for leading our food service team and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Train and Develop Staff: Train and develop our food service staff to ensure they have the skills and knowledge needed to provide excellent customer service and prepare high-quality food.
  • Manage Food Service Operations: Manage the day-to-day operations of our food service department, including inventory management, ordering supplies, and maintaining a clean and safe work environment.
  • Lead by Example: Lead by example and demonstrate a commitment to providing exceptional customer service and maintaining high standards of quality and safety.
  • Address Customer Complaints: Address customer complaints and concerns in a professional and courteous manner.
  • Prepare Reports: Prepare and submit reports on food service operations, including sales data, inventory levels, and customer feedback.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Hours: 30 to 35 hours per week.
Work Conditions and Physical Capabilities:
  • Work Under Pressure: Work under pressure to meet deadlines and maintain high standards of quality and safety.
  • Standing for Extended Periods: Stand for extended periods to perform tasks such as food preparation and customer service.
  • Attention to Detail: Maintain attention to detail to ensure that food is prepared and presented to high standards.