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Disability Case Manager

2 months ago

London, Ontario, Canada Canada Life Full time
Job Title: Disability Case Manager

We are seeking a highly skilled and compassionate Disability Case Manager to join our team at Canada Life.

About the Role:

The Disability Case Manager will be responsible for proactively managing assigned disability claims, evaluating medical information and job duties, and developing case management and return to employment plans during periods of disability.

Key Responsibilities:

  • Evaluate medical information and job duties to determine the length of disability
  • Conduct medical investigations and interviews with applicants, employers, physicians, and other medical service providers
  • Develop and implement return-to-work programs and negotiate with employers
  • Evaluate health care coordination programs and rehabilitation programs to ensure positive effects
  • Adhere to service level agreements associated with policy holder claims
  • Respond to telephone inquiries from applicants, physicians, lawyers, and other stakeholders

Requirements:

  • Bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or a related field
  • Experience in disability insurance, life and health insurance, or human resources
  • Strong interpersonal and communication skills
  • Ability to work with different priorities and timelines
  • Solution-oriented and decision-making skills
  • Excellent customer service skills
  • Bilingual in French and English is an asset

What We Offer:

  • Competitive salary and bonus based on experience
  • Excellent benefits package
  • Education reimbursement program
  • Pension plan and life insurance plans
  • Share ownership program

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].