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Production Application Support Consultant

2 months ago


Toronto, Ontario, Canada CIBC Full time
About the Role

We are seeking a highly skilled and experienced Production Application Support Consultant to join our team at CIBC. As a key member of our IT department, you will be responsible for providing exceptional support to our clients and internal stakeholders.

Key Responsibilities
  • Problem Resolution: Investigate and resolve technical issues related to our production applications, ensuring minimal downtime and maximum uptime.
  • Communication: Collaborate with internal stakeholders, including business partners, technology teams, and clients, to provide timely and effective communication on technical issues and resolutions.
  • Project Implementation: Participate in project implementation, ensuring that technical solutions meet business requirements and are aligned with organizational standards.
  • Knowledge Sharing: Share knowledge and expertise with team members to enhance the overall quality of service delivery.
Requirements
  • Technical Expertise: Possess in-depth knowledge of production applications, including technical skills and experience in troubleshooting and resolving complex technical issues.
  • Business Acumen: Demonstrate a strong understanding of business operations and the ability to communicate technical information to non-technical stakeholders.
  • Collaboration: Possess excellent collaboration and communication skills, with the ability to work effectively with diverse teams and stakeholders.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer

CIBC offers a competitive compensation package, including a salary, performance-based bonuses, and a comprehensive benefits program. We also offer opportunities for professional growth and development, including training and mentorship programs.

As a valued member of our team, you will have access to cutting-edge technology and tools, as well as a collaborative and dynamic work environment. We are committed to creating a workplace that is inclusive and respectful, where everyone feels valued and supported.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.