Restaurant Operations Manager

4 days ago


Kincardine, Canada SUTTON PARK INN Full time
About the Role

We are seeking a highly skilled Restaurant Manager to join our team at SUTTON PARK INN. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Evaluate and improve daily restaurant operations to ensure efficiency and quality.
  • Monitor and manage staff performance, providing guidance and support to ensure they meet our high standards.
  • Plan and organize daily restaurant operations, including menu planning, inventory management, and supply chain logistics.
  • Set and manage staff work schedules to ensure adequate coverage and minimize labor costs.
  • Supervise and train staff to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Organize and maintain inventory, ensuring that we have the necessary supplies to meet customer demand.
  • Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for our customers and staff.
  • Negotiate with clients for catering or use of facilities, ensuring that we meet their needs and exceed their expectations.
  • Participate in marketing plans and implementation, helping to promote our restaurant and attract new customers.
  • Address customer complaints or concerns, providing a positive and professional response.
  • Provide exceptional customer service, ensuring that every customer has a positive experience at our restaurant.
Requirements
  • 2 years to less than 3 years of experience in a similar role.
  • Permanent employment with a minimum of 30 hours per week.
  • Fluency in English.
Work Environment

Our restaurant is located in a remote location, with public transportation available. The work environment is fast-paced, with repetitive tasks and standing for extended periods.



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