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Restaurant Operations Manager

2 months ago

Kincardine, Canada BOSTON PIZZA KINCARDINE Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Boston Pizza Kincardine. As a key member of our restaurant operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
  • Inventory Management: Manage inventory levels, including food, beverages, and supplies, to ensure that we have the necessary resources to meet customer demands.
  • Customer Service: Ensure that customers receive exceptional service, including responding to complaints and concerns in a timely and professional manner.
  • Team Leadership: Lead and motivate a team of staff to achieve high standards of customer service and restaurant operations.
  • Quality Control: Ensure that food and service meet quality control standards, including maintaining high standards of cleanliness and hygiene.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant or food service environment.
  • Work Setting: Restaurant.
  • Security and Safety: Criminal record check.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, standing for extended periods, bending, crouching, kneeling, walking, physically demanding.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player.