Store Manager/Supervisor

3 days ago

Campbell River, British Columbia, Canada JYSK Canada Full time
Job Title: Store Manager/Supervisor

Are you a dynamic and positive leader with a passion for retail? Do you have a strong ability to work in a rapidly changing environment where priorities change? We are seeking a Store Manager/Supervisor to join our team at JYSK Canada.

The Role:
  • As the Store Manager/Supervisor, you will be responsible for the direct supervision and development of the store team.
  • You will assign retail salespersons, cashiers, merchandisers, and other store team members to duties and prepare work schedules.
  • You will authorize payments and the return of merchandise.
  • You will resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • You will maintain specified inventory and order merchandise. You will be accountable for the loss prevention processes in the store, including participation in prevention strategies and investigations.
  • You will prepare reports for managers regarding sales volumes, merchandising, and personnel matters.
  • You will be responsible for the direct supervision and development of the store team. You will ensure the hiring and onboarding processes are executed in the store and will be involved in recruitment activities, which includes hiring and arranging for the training of new sales staff and monitoring and reporting on performance.
  • You will ensure the visual standards and image of the store are maintained, such as store displays, signage, and cleanliness.
  • You will open and close the store, manage escalated complaints to managers, implement marketing strategies, and sign for deliveries.
  • You will partner with the leadership team/managers to formulate and execute an internal colleague succession plan to support business growth.
  • You will manage all health and safety processes in the store and ensure full compliance and respond to audit findings.
What this role brings to you:
  • The possibility of being part of a dynamic team and culture.
  • The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams.
  • A great benefit package, including medical, dental, vision, drug, paramedical, life, LTD.
  • Possible discretionary bonus.
  • Discounts with local and national retailers through Perkopolis.
  • A free 24/7 Employee Assistance Program available to you and your family.
  • An amazing colleague discount on all JYSK products.
What you bring to the role:
  • A dynamic and positive personality with strong leadership skills.
  • Ability to work in a rapidly changing environment where priorities change.
  • Ability to make complex decisions with integrity that supports company guidelines and makes good business sense.
  • Flexibility to work various shifts, including evenings and weekends as required.
  • Capacity to work independently and escalate issues as required to senior management.
  • 2+ years of experience in home goods retail supervisor/assistant/management role and customer service with direct accountability for achieving sales and service targets.
  • High school diploma or equivalent required.
  • Post-secondary retail management diploma or equivalent preferred.
Salary:
  • Salary: Generally, the hiring range for this position is $50,000 to $55,000 annually; the base pay offered is based on location and may vary depending on job-related knowledge, skills, experience, internal and market equity.

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