Retail Operations Supervisor

4 weeks ago

West Nipissing, Ontario, Canada JAURA GROUP INC. Full time
Position Overview

The Retail Operations Supervisor at JAURA GROUP INC. plays a crucial role in overseeing daily store activities and ensuring optimal performance of the retail team.

Key Responsibilities
  • Staff Management: Supervise and mentor staff members, including apprentices and design teams.
  • Recruitment and Training: Hire, train, and facilitate ongoing training for new and existing employees.
  • Scheduling: Create and manage work schedules to ensure adequate staffing levels.
  • Reporting: Prepare and analyze reports related to sales performance, merchandising strategies, and personnel issues.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Inventory Management: Organize and maintain accurate inventory records.
  • Team Coordination: Oversee and coordinate the activities of team members to ensure efficient operations.
  • Performance Evaluation: Conduct regular performance reviews to assess staff effectiveness.
Work Environment

The role is set in a fast-paced retail environment that demands the ability to work under pressure and meet tight deadlines. Attention to detail and the ability to distinguish between colors are essential for success in this position.

Qualifications
  • Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
  • Experience: A minimum of 1 year and up to 2 years of relevant experience in a supervisory role.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English is necessary.
  • Work Hours: This position requires a commitment of 35 hours per week.

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