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Client Relations Coordinator

3 months ago

Whistler, British Columbia, Canada HOTEL VICTORIA LTD Full time
Position Overview

The Reservations Supervisor at HOTEL VICTORIA LTD plays a crucial role in ensuring seamless operations within the reservations department. This position requires a dedicated individual who can effectively manage a team while maintaining high standards of guest service.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a supervisory role
Key Responsibilities
  • Coordinate activities with various departments to enhance operational efficiency.
  • Establish work schedules and procedures to optimize team performance.
  • Perform duties similar to those of the team members being supervised.
  • Assist clients and guests with special requirements to ensure their needs are met.
  • Assign, review, and oversee the work of team members to maintain service quality.
  • Recruit, train, and mentor staff on job responsibilities, safety protocols, and company policies.
  • Ensure the functionality of computer systems and equipment, coordinating repairs as necessary to support business operations.
  • Manage requisitioning of materials and supplies to maintain operational flow.
Supervisory Scope

Supervise a team of 5-10 individuals.

Personal Attributes
  • Strong interpersonal skills
  • Sound judgment
  • Highly organized
  • Team-oriented
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week