Customer Service

2 months ago

Vancouver, British Columbia, Canada EightSix Network Full time

About EightSix Network

EightSix Network is a leading retail brand committed to providing exceptional customer experiences and delivering high-quality products. We value teamwork, innovation, and a dedication to excellence.

Position: Customer Service & Sales Associate

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service & Sales Associate. In this role, you will play a vital part in ensuring customer satisfaction by providing exceptional service and product knowledge.

Responsibilities:
  • Create a welcoming and positive environment for customers, fostering a sense of community and engagement.
  • Provide comprehensive information about our products, guiding customers through their decision-making process with expertise and clarity.
  • Collaborate effectively with retail associates to promote products, share insights, and contribute to a cohesive sales strategy.
  • Strive to exceed customer expectations by delivering prompt and efficient service, resolving inquiries with professionalism and care.
  • Maintain a well-organized and visually appealing store layout, ensuring a pleasant shopping experience for all customers.
Qualifications:
  • Proven experience in customer service and sales within a retail setting.
  • Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
  • A strong work ethic and a commitment to providing exceptional service.
  • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
  • Passion for learning about products and sharing your knowledge with others.

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