Current jobs related to Customer Support Engineer - Kitchener, Ontario - OTTO Motors by Rockwell Automation

  • Senior Data Engineer

    1 month ago

    Kitchener, Ontario, Canada Data Engineer Jobs Full time

    Job Title: Senior Data EngineerWe are seeking a highly skilled Senior Data Engineer to join our team. As a Senior Data Engineer, you will be responsible for designing, building, and maintaining large-scale data pipelines in Azure.Key Responsibilities:Design and implement data models for operational and analytical reportingDevelop and orchestrate pipelines...

  • Senior Data Engineer

    1 month ago

    Kitchener, Ontario, Canada Data Engineer Jobs Full time

    Job Title: Senior Data EngineerWe are seeking a highly skilled Senior Data Engineer to join our team. As a Senior Data Engineer, you will be responsible for designing, building, and maintaining large-scale data pipelines in Azure.Key Responsibilities:Design and implement data models for operational and analytical reportingDevelop and orchestrate pipelines...

  • Senior Data Engineer

    1 month ago

    Kitchener, Ontario, Canada Data Engineer Jobs Full time

    Job Title: Senior Data EngineerWe are seeking a highly skilled Senior Data Engineer to join our team. As a Senior Data Engineer, you will be responsible for designing, building, and maintaining large-scale data pipelines in Azure.Key Responsibilities:Design and implement data models for operational and analytical reportingDevelop and orchestrate pipelines...

  • Senior Data Engineer

    1 month ago

    Kitchener, Ontario, Canada Data Engineer Jobs Full time

    Job Title: Senior Data EngineerWe are seeking a highly skilled Senior Data Engineer to join our team. As a Senior Data Engineer, you will be responsible for designing, building, and maintaining large-scale data pipelines in Azure.Key Responsibilities:Design and implement data models for operational and analytical reportingDevelop and orchestrate pipelines...

  • Software Support Engineer

    3 weeks ago

    Kitchener, Ontario, Canada Brock Solutions Full time

    About the RoleBrock Solutions is seeking a highly skilled Software Support Developer to join our team of experienced professionals. As a key member of our engineering team, you will be responsible for providing technical support and troubleshooting for our airport and airline customers.Key ResponsibilitiesPerform Level 3 technical support for our airport and...

  • Software Support Engineer

    3 weeks ago

    Kitchener, Ontario, Canada Brock Solutions Full time

    About the RoleBrock Solutions is seeking a highly skilled Software Support Developer to join our team of experienced professionals. As a key member of our engineering team, you will be responsible for providing technical support and troubleshooting for our airport and airline customers.Key ResponsibilitiesPerform Level 3 technical support for our airport and...

  • Software Engineer in Support

    1 month ago

    Kitchener, Ontario, Canada JAM Software GmbH Full time

    Job Title: Software Engineer in SupportAt Molex, we're committed to improving people's lives and making the world a better place. The mission of the Industrial Automation group at Molex is to drive and support the evolving needs of our global customers and partners in the (r)evolution of technology and platforms to support Industry...

  • Software Engineer in Support

    1 month ago

    Kitchener, Ontario, Canada JAM Software GmbH Full time

    Job Title: Software Engineer in SupportAt Molex, we're committed to improving people's lives and making the world a better place. The mission of the Industrial Automation group at Molex is to drive and support the evolving needs of our global customers and partners in the (r)evolution of technology and platforms to support Industry...

  • Head of Customer Support

    1 month ago

    Kitchener, Ontario, Canada NAVBLUE Full time

    Job Summary:The Head of Customer Support will lead the strategy, vision, and roadmap for the Customer Experience organization in NAVBLUE. This role will oversee the development of technically oriented tier 1, 2, and 3 customer support teams in a 24/7 operating environment. The incumbent will work closely with other regional Heads of Support to deliver the...

  • Head of Customer Support

    1 month ago

    Kitchener, Ontario, Canada NAVBLUE Full time

    Job Summary:The Head of Customer Support will lead the strategy, vision, and roadmap for the Customer Experience organization in NAVBLUE. This role will oversee the development of technically oriented tier 1, 2, and 3 customer support teams in a 24/7 operating environment. The incumbent will work closely with other regional Heads of Support to deliver the...

  • Application Engineer

    1 month ago

    Kitchener, Ontario, Canada Voyis Full time

    About the RoleVoyis is seeking a highly skilled Application Engineer to join our team. As an Application Engineer, you will play a critical role in providing technical support and guidance to our customers, with exposure to all elements of our products.Key ResponsibilitiesProvide technical support and guidance to customers on our products and underwater...

  • Application Engineer

    1 month ago

    Kitchener, Ontario, Canada Voyis Full time

    About the RoleVoyis is seeking a highly skilled Application Engineer to join our team. As an Application Engineer, you will play a critical role in providing technical support and guidance to our customers, with exposure to all elements of our products.Key ResponsibilitiesProvide technical support and guidance to customersAssist customers with hardware and...

  • Application Engineer

    1 month ago

    Kitchener, Ontario, Canada Voyis Full time

    About the RoleVoyis is seeking a highly skilled Application Engineer to join our team. As an Application Engineer, you will play a critical role in providing technical support and guidance to our customers, with exposure to all elements of our products.Key ResponsibilitiesProvide technical support and guidance to customersAssist customers with hardware and...

  • Project Engineer

    1 month ago

    Kitchener, Ontario, Canada Trios Engineering Full time

    Job Title: Project Engineer – MechanicalWe are seeking a skilled Junior Mechanical Engineer to join our team at Trios Engineering. The ideal candidate will have a strong background in HVAC, ventilation, piping, utilities, P&ID, food processing, AutoCAD, 3D Inventor, project start up, commissioning, and customer onsite support.Key Responsibilities:Assist...

  • Project Engineer

    1 month ago

    Kitchener, Ontario, Canada Trios Engineering Full time

    Job Title: Project Engineer – MechanicalWe are seeking a skilled Junior Mechanical Engineer to join our team at Trios Engineering. The ideal candidate will have a strong background in HVAC, ventilation, piping, utilities, P&ID, food processing, AutoCAD, 3D Inventor, project start-up, commissioning, and customer onsite support.Key Responsibilities:Assist...

  • Project Engineer

    1 month ago

    Kitchener, Ontario, Canada Trios Engineering Full time

    Job Title: Project Engineer – MechanicalWe are seeking a skilled Junior Mechanical Engineer to join our team at Trios Engineering. The ideal candidate will have a strong background in HVAC, ventilation, piping, utilities, P&ID, food processing, AutoCAD, 3D Inventor, project start-up, commissioning, and customer onsite support.Key Responsibilities:Assist...

  • Project Engineer

    1 month ago

    Kitchener, Ontario, Canada Trios Engineering Full time

    Job Title: Project Engineer – MechanicalWe are seeking a skilled Junior Mechanical Engineer to join our team at Trios Engineering. The ideal candidate will have a strong background in HVAC, ventilation, piping, utilities, P&ID, food processing, AutoCAD, 3D Inventor, project start up, commissioning, and customer onsite support.Key Responsibilities:Assist...

  • Billing Engineer

    17 hours ago

    Kitchener, Ontario, Canada Dialpad Full time

    About Dialpad's Billing TeamWe pioneered the first AI-powered customer communications platform that serves as the secure foundation for all Dialpad products.Our team is given the opportunity to take ownership of a large portion of the product where they're able to see immediate results.Combining natural language processing and artificial intelligence with...

  • Engineering Coordinator

    3 weeks ago

    Kitchener, Ontario, Canada The MEARIE Group Full time

    Job Title: Engineering ClerkWe are seeking a highly organized and detail-oriented Engineering Clerk to join our team at Enova Power Corp. The successful candidate will provide administrative support to the Engineering, Stations and Metering Department, ensuring seamless day-to-day operations.Key Responsibilities:Assist customers with inquiries and process...

  • Engineering Coordinator

    3 weeks ago

    Kitchener, Ontario, Canada The MEARIE Group Full time

    Job Title: Engineering ClerkWe are seeking a highly organized and detail-oriented Engineering Clerk to join our team at Enova Power Corp. The successful candidate will provide administrative support to the Engineering, Stations and Metering Department, ensuring seamless day-to-day operations.Key Responsibilities:Assist customers with inquiries and process...

Customer Support Engineer

2 months ago

Kitchener, Ontario, Canada OTTO Motors by Rockwell Automation Full time
About the Role

OTTO Motors by Rockwell Automation is seeking a highly skilled Technical Support Specialist to join our team in Kitchener. As a Technical Support Specialist, you will be responsible for providing advanced level technical support to our customers, managing assigned accounts, and escalating tickets to engineering teams. Your primary responsibilities will include:

  • Providing technical support to customers via phone, email, and remote access
  • Managing and resolving customer issues in a timely and professional manner
  • Escalating complex issues to engineering teams for resolution
  • Coordinating with internal teams to resolve customer issues
  • Acting as a customer advocate to ensure customer satisfaction
About You

We are looking for a highly motivated and customer-focused individual who is passionate about providing exceptional support to our customers. You will have a strong background in technical support, excellent communication skills, and the ability to work in a fast-paced environment. You will also have a solid grasp of technology and robotics, as well as experience with software architecture and IT systems.

Key Skills and Qualifications
  • Technical support experience in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Strong knowledge of technology and robotics
  • Experience with software architecture and IT systems
  • Ability to work in a team environment and prioritize tasks effectively
What We Offer

As a Technical Support Specialist at OTTO Motors by Rockwell Automation, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional support to our customers. You will also have access to ongoing training and development opportunities to help you grow in your career.