Care Coordinator for Hospice Services

2 days ago

Toronto, Ontario, Canada Yee Hong Full time
About Yee Hong Centre for Geriatric Care

Yee Hong Centre for Geriatric Care is a leading provider of seniors care services in Canada. Our mission is to support seniors and their families to live their lives to the fullest, with health, independence, and dignity.

Job Description

The Coordinator, Intake and Volunteer Services plays a critical role in ensuring the smooth operation of our hospice services. This position is responsible for overseeing the intake process, working collaboratively with the Manager, Hospice, Medical Director, Physicians, Care Team, and Volunteer leaders and Volunteers to deliver compassionate care to our current and prospective palliative residents and their loved ones.

Key Responsibilities
  • Process all residential hospice referrals, including intake assessments, telephone reach outs, community and hospital initial assessments, and reassessments.
  • Maintain the deferral list and bed queue in collaboration with the Hospice Manager, Medical Director/Hospice Physicians.
  • Plan and develop effective volunteer programs that reflect the purpose, direction, and priority of Petre K. Kwok Hospice.
  • Recruit and develop a pool of volunteers to support Peter K. Kwok Hospice residents, families, and care team.
Requirements
  • Current membership in good standing with the College of Nurses of Ontario; Bachelor's Degree (preferred).
  • Minimum 2 years relevant clinical experience in oncological and palliative care nursing, including experience in Hospice, palliative care, Hospital, or Long-Term Care.
  • Demonstrated commitment to ongoing education and professional growth to maintain current knowledge in the changing face of cancer and hospice palliative care.
  • Demonstrated experience in client assessment and patient advocacy.
  • Demonstrated expertise with pain and symptom assessment and management.
  • Evidence of a demonstrated client-centred approach to care and ability to work with families.
  • Physical ability and emotional resilience to provide care to clients.
  • Knowledge of interdisciplinary care processes, commitment to teamwork, and ability to collaborate effectively.
  • Knowledge and experience in support services, program planning, and evaluation.
  • Effective communication skills, both oral and written.
  • Strong problem-solving skills.
  • Computer literacy required.
  • Effective communication skills in English.
  • Proficiency in another language such as Chinese is preferred.
What We Offer
  • Competitive total compensation package.
  • Multi-employer pension plan.
  • Professional development opportunities.
  • Ongoing learning and development.
  • Employee education assistance program.
  • Award-winning corporate culture.
  • Safe, inclusive, and supportive work environment.

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