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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities:- Evaluate and improve daily operations to ensure efficiency and productivity.
- Monitor and manage staff performance, providing coaching and training as needed.
- Recruit, train, and develop a high-performing team of restaurant staff.
- Set and manage staff work schedules to ensure adequate coverage and minimize labor costs.
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Conduct regular performance reviews to assess staff performance and identify areas for improvement.
- Cost products and services to ensure profitability and minimize waste.
- Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
- Ensure that all health and safety regulations are followed to maintain a safe working environment.
- Negotiate with suppliers to secure the best possible prices for food and other supplies.
- Participate in marketing plans and implementation to drive sales and customer engagement.
- Address customer complaints and concerns in a professional and courteous manner.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs smoothly and efficiently.
- More than 20 years of experience in a restaurant management role.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading fast-food brand.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Restaurant Manager looking for a new challenge, please submit your application today.
