Customer Service and Delivery Specialist

7 days ago

NiagaraontheLake, Ontario, Canada Vintage Hotels Full time

Job Summary:

Vintage Hotels is seeking a highly skilled and customer-focused Host and Delivery Driver to join our team. As a Host and Delivery Driver, you will be responsible for delivering exceptional customer service and ensuring timely delivery of our products to our valued customers.

Key Responsibilities:

  • Provide prompt and courteous delivery of all requested items, utilizing company-provided vehicles.
  • Greet all guests in person or on the phone in a polite and friendly manner, ensuring a positive first impression.
  • Report any delivery vehicle maintenance concerns to the Kitchen Manager or relevant department head.
  • Maintain accurate cash handling and efficiently operate point of sale equipment.
  • Report any quality of food product issues to the Executive Chef or Restaurant Manager.
  • Adhere to safe and hygienic food handling practices at all times.
  • Perform other duties as assigned by management.

Requirements:

  • Valid driver's license with a clean driving record.
  • 1-2 years of work experience in a similar environment, preferably in the hospitality or food service industry.
  • Excellent time management and organizational skills.
  • Availability to work weekday and holiday shifts, with some weekend hours required.

What We Offer:

  • Competitive compensation package.
  • Opportunities for career advancement and professional growth.
  • A supportive and collaborative work environment.
  • Discounts on hotel stays, restaurant visits, spa services, and treatments.
  • Profit-sharing opportunities.

Accessibility Accommodations:

Vintage Hotels is committed to providing equal employment opportunities to all applicants. We will make reasonable accommodations for applicants with disabilities upon request.

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