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Retail Store Supervisor

2 months ago

Summerland, British Columbia, Canada 1353173 B.C. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1353173 B.C. LTD. as a key member of our retail operations team.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring excellent customer service and sales performance.
    • Lead by example, demonstrating a strong work ethic and commitment to achieving sales targets.
  • Operations and Administration
    • Authorize payments, returns, and other financial transactions.
    • Manage inventory levels, ensuring accurate stock counts and efficient stockroom operations.
    • Prepare and submit reports on sales volumes, merchandising, and personnel matters.
  • Customer Service and Sales
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Meet or exceed sales targets, identifying opportunities to increase sales and improve customer satisfaction.
  • Team Development and Training
    • Recruit, train, and develop sales staff, ensuring they have the skills and knowledge required to succeed in their roles.
    • Provide ongoing coaching and feedback to sales staff, helping them to improve their performance and achieve their goals.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent experience.
  • Work Environment and Physical Demands
    • Work in a fast-paced retail environment, with tight deadlines and high levels of customer interaction.
    • Stand for extended periods, with frequent walking and bending.
  • Personal Qualities and Skills
    • Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and management.
    • Strong leadership and management skills, with the ability to motivate and develop sales staff.
    • Accurate and efficient, with a strong attention to detail and ability to multitask.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Career Advancement
  • A Dynamic and Supportive Work Environment