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Front End Team Lead
2 months ago
The Front End Supervisor at Pete's Frootique plays a vital role in ensuring the exceptional customer experience and operational efficiency of our store's front end. This leadership position requires a strong passion for delivering high-quality service, maintaining a clean and organized store environment, and fostering a positive team culture.
Key Responsibilities:
- Lead and motivate the Front End and Admin teams to achieve exceptional customer service and sales results.
- Develop and implement strategies to improve store appearance, maintain high standards of cleanliness, and ensure efficient cash handling procedures.
- Collaborate with the Cash and Admin teams to drive sales growth, manage inventory, and optimize store operations.
- Recruit, train, and develop team members to ensure they possess the necessary skills and knowledge to excel in their roles.
- Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions and drive continuous improvement.
Qualifications and Skills:
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Excellent customer service skills, with a passion for delivering exceptional experiences.
- Ability to work under pressure, handle challenging situations, and maintain a positive attitude in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Adaptability, flexibility, and a willingness to learn and grow with the company.