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Operations Coordinator

2 months ago

Grimsby, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for providing administrative support to various management and operational functions, including clerical tasks, data entry, and customer service.

Key Responsibilities
  • Provide clerical support to various management and operational functions, including photocopying, filing, faxing, emailing, and answering telephone calls.
  • Review, research, and/or enter data in various systems to support respective functional areas.
  • Compile data and provide regular and ad-hoc reports to management for review and determination.
  • Serve as frontline customer service to receive, solve, and/or escalate customer inquiries and issues.
  • Assist management with Business Control Self-Assessment (BCSA) audit activity by retrieving data and/or files for review.
Requirements
  • High School Diploma or GED required.
  • Four (4) years customer service, clerical, or related experience required; experience in dock operations environment or distribution center setting preferred.
  • General business skills, including typing, data entry, and review, and use of phone, copier, and fax.
  • Software skills, including use of Microsoft Office software and web-based applications.
  • Customer service skills necessary to effectively and professionally respond to requests.
  • Time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
Benefits
  • Medical, dental, and vision benefits as of day 1, at no cost to employee.
  • Paid vacation starting at 3 weeks.
  • Defined contribution pension plan (DCPP) up to 7.5% employer match up with a max employee contribution of 4.5%.
  • Tuition reimbursement up to $5,250/calendar year.
  • Monthly recognition programs.
  • Lifeworks (EAP) - free counseling, employee discounts.