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Restaurant Operations Manager

2 months ago

Uxbridge, Ontario, Canada KFCTaco BellPizza Hut Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at KFC/Taco Bell/Pizza Hut. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and train restaurant staff to ensure excellent customer service and high-quality food preparation.
    • Develop and implement strategies to improve restaurant performance, including sales growth and customer satisfaction.
  • Operations and Logistics
    • Ensure compliance with health and safety regulations, food safety standards, and company policies.
    • Manage inventory, supplies, and equipment to maintain efficient operations.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner.
    • Develop and implement customer retention strategies to drive repeat business.
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and cost control.
    • Develop and implement strategies to improve profitability and reduce costs.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 2 years to less than 3 years of experience in a restaurant management role.
What We Offer
  • Competitive Salary and Benefits
    • Dental plan
    • Disability benefits
    • Health care plan
  • Opportunities for Advancement
    • Registered Retirement Savings Plan (RRSP)
    • Deferred Profit Sharing Plan (DPSP)
  • Work Environment
    • Permanent work term
    • English language
    • 40 hours per week