Customer Service Ambassador

2 months ago


Sarnia, Ontario, Canada LCBO Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO.

Key Responsibilities:

  • Provide exceptional customer service, sharing product knowledge and creating a positive shopping experience for customers.
  • Engage with customers, colleagues, and wholesale representatives to build strong relationships and drive sales.
  • Assist with receiving and stocking inventory, maintaining a clean and organized store environment.
  • Perform job rotational duties, including lifting, standing, and processing customer transactions.

Requirements:

  • Enjoy working with the public and delivering exceptional customer service.
  • Be comfortable adhering to COVID safety protocols.
  • Be eligible to work in Canada and be at least 18 years old.
  • Agree to submit to a Criminal Background Check.

What to Expect:

  • Hours will be scheduled based on operational requirements and seniority.
  • Be available to work during peak periods, including evenings and weekends.
  • Wear a light grey shirt, black pants, and black shoes during shifts.
  • Be part of a union, requiring payment of union dues.

About the LCBO:

We are an equal opportunity employer committed to providing employment accommodation and fostering a culture of inclusion and belonging.



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