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Retail Operations Supervisor

3 months ago

Mississauga, Ontario, Canada APNA Farm Halal Meat and Grocery Full time
Position Overview

As a Retail Operations Supervisor at APNA Farm Halal Meat and Grocery, you will play a vital role in overseeing daily operations within our retail environment. Your leadership will ensure a high standard of service and efficiency.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of retail staff, including sales associates and stock clerks.
  • Training and Development: Hire, train, and mentor new employees, fostering a culture of continuous improvement.
  • Inventory Control: Organize and maintain inventory levels, ensuring product availability and quality.
  • Sales Oversight: Prepare reports on sales performance, merchandising strategies, and staffing issues.
  • Customer Service: Address customer inquiries and resolve complaints effectively.
  • Operational Tasks: Authorize merchandise returns and establish work schedules for staff.
  • Performance Evaluation: Conduct regular performance reviews to assess staff development and productivity.
Work Environment

The role is set in a fast-paced retail setting that requires attention to detail and the ability to multitask. You will be expected to work collaboratively with a team and maintain a positive atmosphere.

Qualifications
  • Education: Completion of secondary school or equivalent experience.
  • Experience: A minimum of 1 year of experience in a supervisory role within a retail environment.
Personal Attributes

The ideal candidate will possess strong organizational skills, reliability, and the ability to work flexibly within a team. Attributes such as initiative, judgment, and dependability are essential for success in this role.

Benefits
  • Comprehensive health care plan
  • Dental and vision care benefits