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Food Service Supervisor

2 months ago

Olds, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Wendy's Restaurant. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively.
    • Train new staff members in their job duties, sanitation procedures, and safety protocols.
  • Quality Control
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supply requirements for meal preparation.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports as required.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Work Environment
    • Fast-paced environment with tight deadlines.
  • Physical Demands
    • Standing for extended periods.
  • Personal Qualities
    • Client focus.
    • Efficient interpersonal skills.
    • Flexibility.
    • Team player.
Working Conditions
  • 40 to 44 hours per week.
  • Permanent employment.
  • English language required.